A Quick Outlook On The Daily Life of A PeopleSoft Support Analyst

A PeopleSoft support analyst takes up critical job responsibilities in an organization. They manage the database administration of a business organization. They are in charge of the proper functioning of the database system. They resolve issues related to application translation. PeopleSoft analyst performs various functions based on the business. Here is a quick outlook on the daily life of PeopleSoft support analysts.

Problem With PeopleSoft Finance

PeopleSoft analysts must deal with issues in PeopleSoft Finance. A client who wanted to make a payment faced certain difficulties. The client can’t resolve the issue. PeopleSoft Finance must address the actual cause of the problem for the smooth operation of PeopleSoft finance. A PeopleSoft analyst identified the issue. The custom voucher load process is in trouble. It populates the quick invoice table. The vouchers do not get paid despite the generation of vouchers.

PeopleSoft Analysts first analyzes the problem and identifies that PeopleSoft Finance does not accept vouchers from single pay vendors. Thus the quick invoice table is not generated. The Peoplesoft analyst modified the custom program to generate the missing table. The PeopleSoft analyst also performs testing.

Error In Online Transaction

A client suffers from an error in an online transaction. He is not aware of the error. People Soft Support analyst works on the error. It was a .null error from PeopleCode. The error occurred as the developer did not initiate the object. It made the member variable inaccessible. A user can never understand the issue or resolve it on his own. During a sales order, the issue occurred when the user tried to cancel the sales order.

PeopleSoft Analyst works on tracing the error in online transactions. He realizes the bug on PeopleSoft. The Oracle support did not provide me help to resolve the issue. It is important to resolve the issues at the earliest. A Peoplesoft analyst was able to identify that the sales order with PO line and chunking on the same makes it difficult to identify the right PO line. The PeopleSoft analyst decided to process every PO line to identify the correct line item. The PO chunk was disabled. The PeopleSoft support analyst increased the number of rows of PO on the installation page to 99999. It helped to solve the error in translation.

Support In Writing Expense Report

Peoplesoft analyst offers support in writing and preparing various types of reports. This has forced the PeopleSoft analyst to develop user documentation to help clients prepare their expense reports. They must write and maintain user documentation regularly. This is of great help for clients to carry out their business process. They are responsible for maintaining functional user documents. They also provide help desk support to clients.

The above talks about the daily job functions of a PeopleSoft analyst.

Read More : What Are The Skills One Should Have To Become A Java Developer In The U.S.?